Terms & Conditions

Five Senses Tours Private Limited (the company) reserves the right to cancel a tour under any unforeseen circumstances in the interest of the welfare and safety of the guests.

The company reserves the right to accept or reject any guest on the tour. It can terminate a tour even after its commencement if the situation so demands.

Guests will need to pay for all personal and other expenses like camera charges and any other charge not mentioned under “inclusions” in their tour confirmation.

Smoking and alcohol consumption is prohibited during the tours.

Guests are expected to wear modest clothes during temple visits. Entry to temples can be denied if clothes donot cover shoulders and knees.

Guests who are not Hindus may not be allowed into the inner sanctum of  temples which houses the deity.

The company may use photographs and videos featuring the guests taken during a tour for its website and promotional material.

Pricing & Payment mode

Our tours are bespoke in nature and hence the price will be emailed to the guest after receiving inputs on the desired itinerary and # of guests. Upon receiving confirmation from the guests, an invoice will be raised and mailed to the guests. Guests can make payment is via ccavenue through debit or credit card. The ccavenue link is shared via email and guests are expected to make the payment by clicking on the link and accessing the secure ccavenue payment gateway. The tour will be confirmed via receiptpon reciept of payment.

Disclaimer

 The Company does not make any representations as to the accuracy, reliability or completeness of any  information provided during the tour by the  guide. Guests would rely on this information at their own risk. The Company shall not be liable for any loss, damage, liability or expense incurred or suffered which is claimed to have resulted from use of such information, including without limitation, any fault, error, omission, interruption or delay with respect thereto. The Company does not guarantee that the tours will commence or terminate at the  exact arrival and departure times.  The company shall not be held liable for any missed connections nor any expensed due to change in the arrival or departure timing of the tours.

The Company and/ or its representatives hereby assumes no liability in contract, tort or otherwise on account of loss of life, personal injuries or property damages to the Guest arising out of any events, happenings or occurrence during the trail except where such loss of life, personal injuries or property was caused by the fault or negligence of Company and except to the extent that such liability is imposed by law.

The Participant agrees to indemnify the Company from and against any and all actions, claims, losses, damages, liabilities and expenses (including attorney’s fees) arising out of the conduct of any of the Participants in the tour, including without limitation any claims alleging facts that if true would constitute a breach by him/her of these terms and conditions.

The Company shall use all reasonable efforts to procure the best services of all third party agents such as hotels, restaurants, vehicles, drivers and other suppliers engaged by the Company for the purposes of providing food, refreshment, stay, transport and other facilities. These service providers are independent contractors and the Company shall not be held liable for any personal damage, loss of life or property or expenses incurred due to any act or omission on account of such hotels, restaurants, vehicles, drivers other suppliers.

Cancellation Policy

The cancellation charges depend on the notice period given and are as follows-

Until 10 days prior to departure: 75% of tour cost

11-20 days prior to departure: 50%

21-30 days prior to departure: 30%

More than 30 days prior to departure: 20%

Privacy Policy

The company will not share any personal data about guests without their explicit permission. The company may disclose personal information if required to do so by law or in the good faith  that such disclosure is reasonably necessary to respond to any legal process. The company’s  website links to other websites that may collect personally identifiable information about you. The company is not responsible for the privacy practices or the content of those linked websites.